This brief reports what ServiceNow's 10-Q, filed 2026-07-23, states, and nothing else. Every item below is a sentence the filing contains, quoted exactly and verified character-for-character against the document fetched from EDGAR. No inference is drawn and no claim is made about what any figure means.
The figures
| Metric | Value | Period |
|---|---|---|
| RPO | $29.0 billion | June 30, 2026 |
| RPO and cRPO | 21% | June 30, 2025 |
| Total operating lease costs | $43 million | three months ended June 30, 2026 |
| Total operating lease costs | $85 million | six months ended June 30, 2026 |
| Total operating lease costs | $36 million | three months ended June 30, 2025 |
| Total operating lease costs | $72 million | six months ended June 30, 2025 |
| Total cash paid for amounts included in the measurement of operating lease liabilities | $72 million | six months ended June 30, 2026 |
| Total cash paid for amounts included in the measurement of operating lease liabilities | $53 million | six months ended June 30, 2025 |
| Operating lease liabilities arising from obtaining operating right-of-use assets | $100 million | six months ended June 30, 2026 |
| Operating lease liabilities arising from obtaining operating right-of-use assets | $173 million | six months ended June 30, 2025 |
| Weighted-average remaining lease term | approximately seven years | June 30, 2026 |
| Weighted-average discount rate | 4% | June 30, 2026 |
| Remaining payments under agreement with information technology equipment provider | $1.4 billion | by fiscal 2028 |
| Commercial paper outstanding | $2.1 billion | June 30, 2026 |
| Weighted-average remaining term of commercial paper | 81 days | June 30, 2026 |
| Unrecognized tax benefits | $180 million | June 30, 2026 |
| Renewal rate | 98% | over the last three years |
| Cash and cash equivalents, marketable securities and long-term marketable securities | $6.7 billion | June 30, 2026 |
| Share Repurchase Program | $1.5 billion | May 2023 |
| Share Repurchase Program | $3.0 billion | January 2025 |
| Share Repurchase Program | $5.0 billion | January 2026 |
| ASR agreement | $2.0 billion | January 30, 2026 |
| ASR transaction | 18.5 million shares | three months ended March 31, 2026 |
| Share repurchases | 1.6 million shares | six months ended June 30, 2026 |
| Share repurchases | $225 million | six months ended June 30, 2026 |
| Authorized amount under the Share Repurchase Program | $4.2 billion | June 30, 2026 |
| Notes | $4.0 billion | May 2026 |
| 1.40% fixed-rate ten-year notes | $1.5 billion | August 2020 |
| Term Loan | $4.0 billion | April 2026 |
| Credit Facility | $3.0 billion | April 2026 |
| Credit Facility | $2.0 billion | April 2026 |
| Sales and marketing expenses | $244 million | three months ended June 30, 2026 |
| Sales and marketing expenses | $406 million | six months ended June 30, 2026 |
| Personnel-related costs including stock-based compensation and overhead expenses | $138 million | three months ended June 30, 2026 |
| Personnel-related costs including stock-based compensation and overhead expenses | $211 million | six months ended June 30, 2026 |
Every figure above is quoted from the filing; the sentence it was read from appears under its beat below.
The evidence, by beat
ARR / NRR / NDR growth or dilution
As of June 30, 2026, our RPO was $29.0 billion, of which 46% represented cRPO.
RPO and cRPO both increased by 21% compared to June 30, 2025.
seat vs consumption / usage-based pricing mix shift
Total operating lease costs were $43 million and $85 million for the three and six months ended June 30, 2026, respectively, and $36 million and $72 million for the three and six months ended June 30, 2025, respectively.
Total operating lease costs were $43 million and $85 million for the three and six months ended June 30, 2026, respectively, and $36 million and $72 million for the three and six months ended June 30, 2025, respectively.
Total operating lease costs were $43 million and $85 million for the three and six months ended June 30, 2026, respectively, and $36 million and $72 million for the three and six months ended June 30, 2025, respectively.
Total operating lease costs were $43 million and $85 million for the three and six months ended June 30, 2026, respectively, and $36 million and $72 million for the three and six months ended June 30, 2025, respectively.
For the six months ended June 30, 2026 and 2025, total cash paid for amounts included in the measurement of operating lease liabilities was $72 million and $53 million, respectively.
For the six months ended June 30, 2026 and 2025, total cash paid for amounts included in the measurement of operating lease liabilities was $72 million and $53 million, respectively.
Operating lease liabilities arising from obtaining operating right-of-use assets totaled $100 million and $173 million for the six months ended June 30, 2026 and 2025, respectively.
Operating lease liabilities arising from obtaining operating right-of-use assets totaled $100 million and $173 million for the six months ended June 30, 2026 and 2025, respectively.
As of June 30, 2026, the weighted-average remaining lease term is approximately seven years, and the weighted-average discount rate is 4%.
As of June 30, 2026, the weighted-average remaining lease term is approximately seven years, and the weighted-average discount rate is 4%.
In addition, we have entered into a non-cancellable agreement with an information technology equipment provider, under which we have remaining payments of approximately $1.4 billion due by fiscal 2028.
We also have $2.1 billion of commercial paper outstanding as of June 30, 2026, which has a weighted-average remaining term of 81 days.
We also have $2.1 billion of commercial paper outstanding as of June 30, 2026, which has a weighted-average remaining term of 81 days.
$180 million of unrecognized tax benefits have been recorded as liabilities as of June 30, 2026.
competitive displacement / win-loss / platform consolidation
we have experienced a renewal rate of 98% over the last three years.
cash and cash equivalents, marketable securities and long-term marketable securities totaling $6.7 billion as of June 30, 2026.
our board of directors authorized a program to repurchase up to $1.5 billion of our common stock (the “Share Repurchase Program”).
our board of directors authorized an additional $3.0 billion and $5.0 billion, respectively, in repurchases under the Share Repurchase Program.
our board of directors authorized an additional $3.0 billion and $5.0 billion, respectively, in repurchases under the Share Repurchase Program.
On January 30, 2026, we entered into an ASR agreement with a financial institution to repurchase an aggregate of $2.0 billion of our common stock as part of the Share Repurchase Program.
During the three months ended March 31, 2026, the Company completed the ASR transaction with 18.5 million shares of common stock repurchased at an average price of $107.97 per share
During the six months ended June 30, 2026, the Company repurchased an additional 1.6 million shares of our common stock for $225 million in open market transactions.
During the six months ended June 30, 2026, the Company repurchased an additional 1.6 million shares of our common stock for $225 million in open market transactions.
As of June 30, 2026, approximately $4.2 billion of the authorized amount under the Share Repurchase Program remained available for future repurchases.
In May 2026, we issued five series of fixed-rate senior unsecured notes with an aggregate principal amount of $4.0 billion (collectively, the “Notes”) with maturities starting in May 2028 and extending through May 2056.
In August 2020, we issued 1.40% fixed-rate ten-year notes with an aggregate principal amount of $1.5 billion due on September 1, 2030.
In April 2026, we borrowed an aggregate principal amount of $4.0 billion under a secured term loan (the “Term Loan”) to fund a portion of the cash consideration for our acquisition of Armis Security Ltd.
In April 2026, we entered into a credit agreement with certain institutional lenders that provides for a $3.0 billion unsecured revolving credit facility (the "Credit Facility"), with an option to increase the amount of the Credit Facility by up to $2.0 billion, subject to certain conditions, including board approval.
In April 2026, we entered into a credit agreement with certain institutional lenders that provides for a $3.0 billion unsecured revolving credit facility (the "Credit Facility"), with an option to increase the amount of the Credit Facility by up to $2.0 billion, subject to certain conditions, including board approval.
The Credit Facility matures on April 1, 2031.
AI product monetisation / attach
The filing names this beat, but no statement in it verified as a verbatim quote, so none is reported here.
guidance raised/cut, outlook change
The filing names this beat, but no statement in it verified as a verbatim quote, so none is reported here.
cost action / restructuring / headcount
Sales and marketing expenses increased by $244 million and $406 million for the three and six months ended June 30, 2026, respectively, compared to the three and six months ended June 30, 2025, primarily due to increased headcount resulting in an increase in personnel-related costs including stock-based compensation and overhead expenses of $138 million and $211 million for the three and six months ended June 30, 2026, respectively, compared to the three and six months ended June 30, 2025.
Sales and marketing expenses increased by $244 million and $406 million for the three and six months ended June 30, 2026, respectively, compared to the three and six months ended June 30, 2025, primarily due to increased headcount resulting in an increase in personnel-related costs including stock-based compensation and overhead expenses of $138 million and $211 million for the three and six months ended June 30, 2026, respectively, compared to the three and six months ended June 30, 2025.
Sales and marketing expenses increased by $244 million and $406 million for the three and six months ended June 30, 2026, respectively, compared to the three and six months ended June 30, 2025, primarily due to increased headcount resulting in an increase in personnel-related costs including stock-based compensation and overhead expenses of $138 million and $211 million for the three and six months ended June 30, 2026, respectively, compared to the three and six months ended June 30, 2025.
Sales and marketing expenses increased by $244 million and $406 million for the three and six months ended June 30, 2026, respectively, compared to the three and six months ended June 30, 2025, primarily due to increased headcount resulting in an increase in personnel-related costs including stock-based compensation and overhead expenses of $138 million and $211 million for the three and six months ended June 30, 2026, respectively, compared to the three and six months ended June 30, 2025.
Verification ledger
- 50 statements proposed by the extractor
- 36 verified verbatim against the fetched filing (72%)
- 14 discarded — not quotable character-for-character
The verbatim check contains no model: the extractor proposes a statement, and a deterministic substring match against the fetched text decides whether it is admissible. A proposal that does not verify is dropped.
This brief publishes no inference and no synthesis. The publication's inference layer must clear a measured second-lab confirmation threshold before it may appear; it has not, so it is absent by rule rather than by omission.